Microwave Parts
Your microwave turns on but doesn't heat. Or the turntable won't spin, the light's out, the door won't latch, or it's making a noise it didn't used to. A microwave is a sealed box of fairly simple parts, and when one wears out the whole thing stops being useful.
Most faults come down to a single part. Not the whole unit. We stock replacement microwave parts including turntables, roller rings, motors, lamps, wave guides and more, dispatched from our NZ warehouse.
How to find the right microwave part
This is where most wrong orders start. Microwave parts are not universal. Turntable diameter, the coupler shape in the centre, roller ring size, motor type and lamp fitting all change between models, and a part that looks close can fit completely differently.
Check three things before you order:
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Know your model number. It's on a label on the back of the microwave, or inside the door frame. Write it down exactly. The brand name alone won't get you the right part.
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Work out which part actually failed. A microwave that runs but the plate won't turn is usually a turntable motor or a worn coupler, not the turntable itself. A unit that runs but won't heat is a different and more serious fault. Look before you order.
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Keep the old part. If you've still got the worn turntable, roller ring or coupler, hold onto it. Matching size and fitting against the real part beats guessing from memory.
Still not sure? Don't guess. Send us your model number and a clear photo of the part you think has failed, and we'll confirm the right fit before you pay.
Signs your microwave needs a new part
The microwave doesn't have to stop completely before it's worth fixing. Watch for:
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The turntable won't spin, spins unevenly, or jumps off its coupler
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A grinding or scraping noise as the plate turns
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The internal light has stopped working
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The door won't latch properly, or feels loose
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The glass turntable plate is cracked or chipped
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The roller ring has lost a wheel, or sits unevenly
Catch it early. A worn coupler or roller ring left to grind can wear the parts around it, and a cracked turntable plate only gets worse with heat and weight.
Fitting it and a safety note
A microwave part should be fitted by someone with the right expertise. That can be you, if you're confident with the job. Swapping a turntable plate, a roller ring or a coupler is usually straightforward, the old one comes off and the new one goes on the same way. But other repairs are different.
Anything that means opening the microwave's outer casing is a job for a professional. Microwaves store a high-voltage charge inside even when unplugged, so internal repairs should be left to a qualified technician. If the part you need is internal, or you're not confident, hire a professional to fit it. Email us before you start if you're unsure which kind of job yours is.
Related parts
If one part has worn, it's worth checking what else is showing its age while you've got the microwave open:
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Microwave Turntable, for replacement glass turntable plates
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Microwave Roller Rings, for the ring the turntable sits on
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Microwave Motors, for turntable motors
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Microwave Lamps, for internal lamps and bulbs
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Microwave Wave Guide, for wave guide covers
Microwave parts FAQ
My turntable won't spin. What do I order?
Usually the turntable motor or the coupler that sits under the plate. If the motor is dead the plate won't turn at all. If the coupler is worn the plate may turn unevenly or jump off. Send us your model number and we'll point you to the right part.
Are microwave turntables universal?
No. Plate diameter and the coupler shape in the centre both vary between models. A plate that looks the right size can sit on a different coupler. Always match to your model, or to the old plate you're replacing.
How do I find the right part for my microwave?
Start with your model number from the label on the back or inside the door. If you're not sure which part has failed, send us a photo along with the model number and we'll confirm the fit before you order.
Can I fit microwave parts myself?
Turntables, roller rings and couplers, yes, those swap out by hand. Anything that means opening the outer casing should be left to a qualified technician, because microwaves hold a high-voltage charge inside even when unplugged. If your part is internal, hire a professional.
Can't see the part you need, or not sure what's failed? Email us your model number and we'll help you find it.
